One of the main concerns of a account manager is to serve as a liasson between the company and their customers. We start this first course in this track with the ERP tools available to maintain those customers.
The goal is to achieve fundamental knowledge and understand how an ERP solution is supporting creating new customers, adding and linking contacts to companies and manage locations. This course offers a great deal of suitable explanations and demonstrations.
Topics
- Customers
- Contacts
- Locations
Objectives
At the end of this course, students will be able to understand:
- and explain concepts of customers and contacts
- managing customers and locations
Prerequisites
This course is part of a role focused track that requires the knowledge and skills covered in the Fundamentals track.
Complete all activities to earn your badge. Completing all activities during the courses is obligated if you want to certify.
Certification:
After finishing all courses in the track
